Declaration on the state of Covid-19 crisis

Update of June 22, 2020

Our production activity works at full capacity and in maximum safety from April 20. For this reason, we are able to guarantee an absolutely normal processing time.

Although the use of smart working is still being favored at a Commercial and Service level, we are gradually moving towards a planned return to "normality" also for the offices in Milan. This also allows us to be able to receive customers and suppliers and to be able to resume that interpersonal contact that we have missed so much in recent months.

We therefore invite you to contact our sales representatives to evaluate with them all the opportunities as well as to participate in our remote E-Learning and T-Learning courses.

#reboot

Do not hesitate to contact us for any further information

 

Update of April 23, 2020

Dear Customers,

We are pleased to inform you that our production activity resumed operating on April 20.

By anticipating in several cases what was subsequently requested by the Institutions, we have always adopted all the safety measures necessary for the safety of our workers.

As previously announced, we have external warehouses with products available and from today we will return to work to fill the main warehouse. Also part of our suppliers and subcontractors have resumed their activities therefore, with a view to being able to respond better and in a short time to your imminent and future needs, we invite you to contact our sales staff to study with them a schedule useful for the optimization of the whole chain.

#reboot

Do not hesitate to contact us for any further information

 

Update of April 14, 2020

Dear Customer,

Following the new Decree of the President of the Council of Ministers dated April 10, 2020, CIAS production activity is still suspended.

We remind all our customers that we still have the opportunity to send material through our remote warehouses and invite you to forward any purchase order even in this period so that we can prepare the production chain with our subcontractors in order to speed up the delivery times at the moment of reopening.

All other business areas will continue to give you full remote support as always.

For the management of RMA or other you can contact our back-office who will give you all the specific information.

Do not hesitate to contact us for any further information

 

Update of april 3, 2020

Dear Customer,

Following the new Decree of the President of the Council of Ministers dated March 25, 2020, a production suspension will be implemented by CIAS for the period from March 23 to April 13.

In the meantime, CIAS has moved ahead of time to create remote warehouses in Italy and abroad to provide continuity of fulfillment for orders that will arrive in the aforementioned ten days of suspension. In addition, we have a supply of materials that will give us the opportunity to deliver our products without special waiting queues once the activities have resumed.

All the other business areas will continue to provide you with full remote support as has been happening for a few weeks.

For the management of RMA or other you can contact our back-office who will give you all the specific information.

 

We remain available for further clarifications

 

Update of march 10, 2020

Dear Customer,

We would like to begin this statement by making it known that in these days, CIAS management has constantly observed what is prescribed by the competent authorities and by the ordinances regarding CoronaVirus - Covid19 and daily checks the evolution of the situation.

We have so far taken the most accurate measures to protect our workers and ensure continuity of service to our customers. We thank all our workers, both those who are continuing to work in from Home and from the office and especially those who are working in the factory, with all the difficulties of the case dictated by the right precautions that these days must be absolutely implemented.

Specifically, we point out the following:

• In relation to the international crisis linked to the Coronavirus Covid19, we currently have no production slowdown.

• We are currently producing at full capacity.

• In addition, we have already implemented several actions since the end of February to ensure that our factory operations can continue even in a more difficult scenario than the current one, including but not limited to, organizing the rotation of the production staff and the segmentation of the departments in order to respect the safety restrictions related to presence and distances of our operators.

• Since the end of February, we already have plans in place for all the resources of the commercial, service, research and development, administration and back office departments, for the use of home working alternating with office work.

• The transport of goods to and from the factory is taking place regularly also for international shipments.

• In the previous weeks (starting from January), we checked with the distributors of components that rely on Chinese production, if there could be any delivery delays. We have received a guarantee from our suppliers that we are not involved in possible delays.

• However, from a prudential perspective, we have anticipated purchase orders to store components and be even safer.

We remain available for further clarifications